13 June 2020
We appreciate your business! We have been a small, family run company since we opened our doors. Because of driver education, we have had the opportunity to work with a diverse group of clients as we prepared them for a lifetime of low risk driving. We consider it an honor to be a part of your community and strive to provide services that exceed our customer’s expectations. Thank you for your continued support through this crisis.
The Oregon Health Authority now requires employees and customers of Pacific Driver Education to wear masks, conduct temperature checks and complete health questionnaires to receive services. We are implementing policies for sanitization and social distancing where possible to mitigate the risks of COVID-19. If you are sick, or are caring for someone who is sick, we ask you to call to reschedule at no penalty to you.
As of June 2, 2020 DMV has opened and we are beginning to conduct drive tests at our Beaverton & Gresham locations. If you pass a drive test with us, you must make an appointment with DMV to purchase your license. Please refer to www.oregon.gov/ODOT/DMV/ for more information as their process changes often. We understand that DMV has a back log of 100,000 transactions. Because of this, your test certificates will be valid until October 2020.
If you have a drive lesson on the books, we will proceed with your lessons as soon as we can. We are required to wait until the counties in which we operate have entered Phase 1, and our staff is able to arrange for childcare. If you registered for lessons before the governor’s Stay Home Save Lives order, you are our top priority and we will provide those lessons in order of registration. Anyone that has registered during the quarantine or after Phase 1 reopening can expect to wait at least 6-8 weeks as we catch up from our backlog.
MESSAGE ABOUT PRIVATE LESSONS
At this time, we are not accepting new private drive lesson registrations. Because of the pandemic, we have a large backlog of lessons from early spring. Now that the Portland area is beginning to reopen, we must give first priority to rescheduling lessons for clients who have been waiting. Please check our website later in the summer for updates on private lessons.
Because of social distancing requirements, in person classroom sessions have been moved online. Unfortunately, ODOT does not accept our method of online teaching. If you registered for a summer teen ODOT class, you can keep your place in line and receive a certificate of completion from Pacific Driver Education, or you can wait until social distancing requirements are suspended and we can resume traditional in-person teaching. Adult drivers in the Intro to Driving course can expect to receive learning modules online that will prepare them for the behind the wheel sessions. These modules are self-paced and must be completed before your first drive lesson.
Keep checking our website for the latest updates we have on lessons and drive tests. If you need to contact us feel free to reach out to one of our customer support specialists with any questions. You can also contact us via email at Support@PacificDriverEducation.com.